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Return Policy

We want you to love what you ordered. If something isn't quite right, we're happy to offer store credit on eligible returns.

Eligible Items

Items may be returned for store credit within 5 days of delivery, provided they are unworn, unaltered, and in the same condition in which they were received, with all original tags attached.

Final Sale Items

The following items are final sale and are not eligible for return or store credit:

• Jewelry
• Items marked Final Sale
• Items discounted 50% or more
• Items included in The Luxury Edit
• Any item otherwise designated as final sale at the time of purchase

Requesting a Return

Email returns@theportersdaughter.com within 5 days of delivery with your order number and the name(s) of the item(s) you wish to return. We will provide return authorization and shipping instructions.

Return Deadline

Once your return is approved, the item must be postmarked and shipped back within 7 days of delivery. Returns shipped after this window may not be accepted.

Condition of Returned Items

All returned merchandise must be unworn and in its original condition, free of makeup, deodorant, perfume, stains, pet hair, or other signs of wear. Original tags must remain attached.

Store Credit

Once your return is received and approved, you will receive store credit for the purchase price of the returned item(s), less a $5 restocking fee per item. Store credit will be issued to the email address associated with your order and will be valid for 30 days.

Unauthorized Returns

Items returned without prior return authorization, without original tags attached, or that do not meet our return requirements will not qualify for store credit and may not be returned to the customer.

Shipping

Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item was received incorrectly or was determined to have an undisclosed flaw.

Exchanges

Because our inventory is primarily one-of-a-kind and pre-loved, we are unable to offer exchanges. Store credit allows you to find another piece you love without missing out on something else in our ever-changing collection.

Please note: All sales are subject to these return guidelines. The Porter's Daughter reserves the right to make the final determination regarding the eligibility of any return.