Got Questions?
Everything you need to know - all in one place
Orders & Shipping
Where do we ship?
We ship to all 50 U.S. states and Puerto Rico.
Do you ship overseas?
We do not ship internationally at this time. Maybe one day!
What is your shipping policy?
Once an order is placed you will receive an order confirmation email to the email provided during checkout. Once your order has been fulfilled you will receive another email with your tracking information. All shipping fees are non-refundable.
When will my order ship?
Can I cancel my order?
No, orders cannot be cancelled at any time during the shipping process.
What shipping carrier do you use?
We prefer to ship via UPS unless the shipping address is a P.O. box. When shipping to a P.O.box we ship via USPS.
What are the shipping costs?
All orders over $250 qualify for free shipping. Orders under $250 will be charged a $6.95 shipping fee.
Priority shipping- $12.95 typically arrives within 3 business days after fulfillment
Express shipping- $36.95 typically arrives within 1-2 business days after fulfillment
Product
How do I know my size?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
How to best care for my dd?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
When will an item restock
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
What should I do if receive the wrong size or damaged item?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Previously purchased a garment and later order an additional piece in the same color, however the colors don’t match, why is this?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
I purchased two items in the same color but different fabric and they don’t match. Why is this?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Returns
What is your return/exchange policy?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Giveaways
Do I need to purchase a product to enter the giveaway?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Contact Us
For all customer service and fit inquires, please use the form below.